support
NØLL Violin, Viola, Cello, Double Bass, Piano and NØLL Strings. Write to management@nollmusic.com with the plugin name, your DAW and what happened. A real person answers.
install
Open the installer and follow its steps. It puts the VST3 and the Audio Unit in the usual Mac plug-in folders (the five singles also add a standalone app). Then rescan plug-ins in your DAW and load the plugin on an instrument track. The manual that comes with the plugin has the steps for Ableton Live, Logic Pro, FL Studio, Cubase, Studio One, Bitwig Studio and Reaper.
trial and licence
Every plugin runs as a full 14-day trial: every feature, no account, and it works offline. To keep it, buy a licence on its page and activate it in the plugin. One licence runs on 3 computers. To move it to a new computer, deactivate it on the old one first (in the plugin's licence panel). The full terms are in the licence agreement.
refunds
Not for you? Ask for a refund within 14 days of the order. How refunds work.
system
A Mac with Apple silicon or Intel. VST3 and Audio Unit. There is no Windows version right now.
uninstall
Deactivate first, then follow Uninstall.txt in the plugin's Documents folder (/Library/Application Support/NOLL/<plugin name>/Documents).