refunds
Try first: every NØLL plugin runs as a full 14-day trial with no account, so you can use it in your own sessions before you pay.
If you buy and it is not right for you, ask for a refund within 14 days of your order. You get the full price back, through Moonbase, to the payment method you used. Your licence then ends, so deactivate the plugin and delete it.
how
Write to management@nollmusic.com with your order number, or reply to your order email. We start the refund in Moonbase the same way for a single plugin, NØLL Strings or the Orchestral Suite (the Suite refunds as one order).
who sells it
Moonbase sells the plugins for us as the merchant of record. Moonbase is the seller on your receipt: it takes the payment, works out and charges any sales tax or VAT, and sends the receipt with a PDF invoice.
The refund rule is part 9 of the licence agreement. It does not limit any other right to a refund that the law gives you.